Privacy policy

Last updated: August 5, 2025

Privacy Policy

Effective Date: August 5, 2025

Welcome to Sculptyx. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (https://www.sculptyx.com), purchase products, or communicate with us.

1. Information We Collect

When you make a purchase or contact us, we may collect the following types of information:

  • Personal Identification Data: Name, billing address, shipping address, email ID, phone number, and payment information.

  • Transactional Data: Purchase history, order details, and shipping details.

  • Communication Data: Information shared via WhatsApp, Telegram, email, or website forms.

  • Device & Usage Data: IP address, browser type, operating system, and browsing behavior (via cookies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and respond to inquiries

  • Send promotional updates (email, WhatsApp, or SMS) with an opt-out option

  • Prevent fraud and ensure secure transactions

  • Improve customer experience and service

3. Third-Party Services

We use trusted third-party services to facilitate secure payments and customer communications. These include:

  • Razorpay and PayPal – for payment processing

  • Shopify – for website hosting and backend management

  • WhatsApp, Telegram, and Email – for customer support and promotional communication

Each third-party provider has its own privacy policy, and we recommend reviewing it for more details.

4. Data Storage & Access

  • All data is securely stored on Shopify’s servers and is accessible only to the founder and her authorized business partner.

  • We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

5. Marketing Communications

By purchasing from us or subscribing to updates, you may receive marketing emails or WhatsApp messages. You may opt out at any time using the unsubscribe link or by contacting us at sculptyx@gmail.com.

6. Children’s Privacy

We do not knowingly collect or sell information from anyone under the age of 18. By using this site, you confirm that you are at least 18 years of age.

7. Cookies & Tracking

Cookies may be used to enhance site experience, track user preferences, and improve performance. You can modify your browser settings to block cookies if preferred.

8. Legal Basis & Governing Law

This policy and your data are governed by and construed in accordance with the laws of India. For international orders, we will comply with applicable local laws regarding privacy, exports, and consumer rights.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent to marketing communications

  • Raise concerns about data misuse by writing to us at sculptyx@gmail.com

10. Contact Information

For any privacy-related concerns, please contact:

Sculptyx
Shop No.6, Building No. 9, 27th Cross, Ground Floor,
Kilari Road, Chickpete, Bengaluru, Karnataka 560053
Email: sculptyx@gmail.com

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised effective date.